Job Summary:

We are looking for a driven Player Account Management (PAM) Product Manager, fully familiar with the various requirements of online gambling. You will take an analytical approach delivering value to our clients via product features. The PAM Product Manager is part of the Platform top management team and reports to the Platform CEO along with Platform CTO, COO and the Payments Product Manager. 

Company Intro:
EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 200 customers worldwide. The company is profitable, has over EUR 100m in annual revenues, and 700 employees in offices across ten countries in Europe, Asia and the US. EveryMatrix was founded in 2008 and remains a founder-owned private company.

Responsibilities

• Represent the customer to clearly define the vision, strategies and requirements to satisfy our clients’ (and potential clients’) demands and ensure our product provides answers to their needs while also satisfying our goals as a company;
• Use previous experience to operate strategically and be involved in the entire product lifecycle as well as performance and analysis;
• Work with the other teams and departments to identify opportunities to drive additional revenue and customer engagement through new features and optimizations;
• Review competitor products to identify opportunities for differentiation and market trends;
• Keep up with the latest technology trends and think creatively about how we can use them to improve customer experience;
• Overall responsibility for prioritization and scope of future product improvements and necessities;
• Participate in marketing and sales, including preparation of marketing materials, demos for top leads, and participation in RFP processes, as well as interaction with top clients on product features and roadmap presentations.
• Lead, offer mentorship and implement/track OKRs for the product team (product owners, configurations managers, technical writer, business analyst)
• Coordinate with the compliance team and take ownership of relevant regulatory requirements as they relate to the PAM in different jurisdictions.
• Work with the CTO and the Software Development Manager to ensure commitments are delivered on time and according to customer specifications

Requirements

• Two or more years of experience in a product management role or equivalent;
• Previous experience and good understanding of lean and agile product development;
• Ability to see the 'big picture,' evaluate the business impact of issues and prioritize various requests;
• Online casino or other real money gaming experience is mandatory, especially around Player Account Management systems;
• Experience building excellent relationships;
• Ability to work across a wide range of different projects at the same time in an efficient manner within a fast-paced environment;
• Demonstrate a passion for continually improving our product;
• High levels of commitment and responsibility;
• Interest in and knowledge of the latest technology and trends;
• Highly organized and self-motivated, able to see a job through to conclusion;
• Excellent communication skills and ability to operate at all levels of an organization;
• An analytical mindset with the ability to translate business cases and analysis into tangible outcomes;
• Ability to determine development priorities, balancing strategic goals and short-term tactical developments, taking into account resource limitations;
• Ability to communicate well with both business stakeholders and software development teams;
• Previous experience as a Team Leader or Manager is mandatory;
• Previous experience in leading, inspiring and managing teams.

Work-Life Balance:

• 33 days off per year, including public holidays, rising to 43 by year 5 inside the company
• 10 sick leave days per year (without a doctor's note).
• 40% work from home over any 3-month period
• If return to work soon after having child, 1 year 100% WFH for mothers
• WFH after the child is born – for fathers: 13 weeks of 100% WFH (from the day of the birth of the child)

Benefits and Office perks:

• Daily catered lunch or lunch allowance in value of 85 EUR net per month
• Private Medical Insurance – Regina Maria

• Our own in-house gym, health & well-being programs
• Fruits Tuesday
• Fun corner: ping pong table, PS4, lots of board games.

• Access to online learning platforms Udemy for Business and O’Reilly and budget for external training
• Bookster
• Massage at work
• Frequent free-bar parties, annual whole-company parties (have previously rented our own planes to get everyone together!)